HR Administrator – Jet Aire Services – Darlington

Jet Aire Services

A little about us…

At Jet Aire we pride ourselves on providing a fast and efficient drainage service for domestic and commercial customers across Yorkshire and the North of England.

As well as being an established local business for 30 years, we have a large team of fully trained and experienced staff ready to supply you with the professional commercial or domestic drainage services you need.

We offer a 24 hour, 7 days a week emergency service to homes and businesses in Yorkshire and the North of England.

This role is based in Darlington, DL1 2RR. The position requires presence/residency in the local area (North East of England)

Purpose of the Role:

To support the provision of an effective, efficient, and proactive people service, through coordinating a range of HR and training activities; ensuring that the Company’s people information is accurately maintained, and that the workforce are suitably trained to perform to the best of their ability. Working with the Divisions Head of HR developing people systems to drive improvements and provide a first-class service to all colleagues.

Key Responsibilities:

·Support the Head of HR to ensure all HR processes are completed in a timely manner.

Recruitment, selection, and onboarding – including delivering Company induction.

Preparation and issue contracts of employment, startup paperwork and process all starters documentation through to payroll.

Administration of probationary reviews.

Administration of absence management processes.

Process leavers from the business.

Undertake general administrative duties relating to employee information, company files and records, ensuring personnel records are accurate and up to date.

Respond to routine HR and training queries.

Attend formal disciplinary, grievance, consultations, and record accurate minutes of meetings in Head of HR’s absence.

Ensure that the workforce is suitably trained and maintain currency of training.

Broker, coordinate and organise a wide range of fit for purpose training courses.

It is not possible for this document to totally encompass or define all tasks that may be required of the post holder.The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.

General Responsibilities

·The Company is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation.

·To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities.

·To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect.

Key Measurements

·Up to date, accurate data on all HR & training systems.

. Up to date training matrix.

Experience and Qualifications

·A minimum of 1 years’ experience working in an HR administrative role is essential.

·Associate CIPD or working towards is desirable.

·Fully conversant with MS Office.

·Experience of working with HR systems.

Personal Skills

·Excellent verbal and written communication skills.

·Polite and approachable at all times.

·Excellent telephone and negotiation skills.

·Must be detail conscious with a high regard for accuracy and well organised.

·Excellent administration skills are required.

·Has a ‘can do/will do’ attitude.

·Analysis of own performance and takes steps to improve this.

·Remains focused when faced with competing demands.

·Keeps people informed of progress on key tasks.

·Adapts their communication style to suit their customer / colleagues, responding to their feedback or queries.

·Accepts new ideas and change initiatives.

·Conducts themselves in a courteous and professional manner at all times.

·Maintains the strictest levels of confidentiality at all times.

The Vision of the Water Division is to be the drainage contractor of choice.

Our mission statement is to build a financially strong and stable business, whilst delivering unrivalled quality service.

Our Company CARE Values

Candour– open, honest, sincere, receptive and listen.

Accountability– accountable for own actions, behaviour, and performance. Take ownership of decisions.

Respect– behave with dignity and respect, listen, and show empathy.

Excellence– strive for excellence.

Benefits Package

As well as being a great place to work, we offer our employees a range of benefits including.

·The Hub – for JAS People – Our employee engagement platform that also offers unbeatable money saving discounts.

·An Employee Assistance Programme (EAP) – Our EAP is a free and confidential employee benefit designed to help deal with issues that could be affecting general wellbeing.

·JASafe Always – We are committed to making Jet Aire Services Group a safe place to work.

·Cycle Scheme

·Eye Care

·Employee of the Month incentive – The winner receives gift vouchers.

·Refer-a-Friend incentive – We hope you enjoy working here so much, you recommend us to your friends and family, we offer a financial reward referral scheme.

If you pride yourself in delivering a quality service, want to work for a financially stable business who offers an attractive overall benefits package, and your values align with ours, we look forward to hearing from you.

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