Hays Specialist Recruitment Limited
Administrator, Administration, Maintenance Administrator, Maintenance Administration Your new company …Are a very well established, long standing, Darlington based, organisation who are looking to strengthen their team by recruiting an Administrator for their Maintenance department.Your new role …
- To take all calls in respect of the day to day running of the maintenance service and wherever possible taking responsibility to resolve any relevant issues
- Liaise with customers via telephone, email and letters
- Update the IT system upon completion of a pre/post inspection
- To monitor the day to day response times and the quality of work
- Follow up calls to ensure all works are complete within the given timescale
- Process satisfaction slips
- To assist with processing and certifying invoices
- To assist with general filing duties to ensure all records are up to date
- To provide administrative cover where necessary
- To assist with the administration and monitoring of responses to letters, email and complaints within agreed timescales
- Carry out satisfaction surveys for complaints
- Update the alterations and improvements file
- To extract quarterly information to calculate performance indicators
What you'll need to succeed
- Strong administration experience
- Outstanding customer services skills
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
To apply for this job please visit uk.whatjobs.com.