Project Administrator – HC One Limited – Darlington

HC One Limited

The Project Administrator will provide a high quality administrative and support service, demonstrating a passion for providing the best customer service. Specific tasks will vary between projects, key responsibilities will include:
Attending project meetings as required, note taking including recording decisions and distributing actions.

Ensuring the project plan, logs and other documentation are consistently updated and tracked.

Arranging internal and external meetings.

Preparing and providing documentation to internal teams and key stakeholders (presentations, status reports, budget trackers, project performance).

Information gathering involving liaison with colleagues across Support Office.

Monitoring project progress and addressing potential issues by escalating queries and findings to Project Manager.

Developing strong working relationships with key stakeholders, internal and external.

Promoting a strong service delivery ethos by ensuring that all requests are handled accurately, any chases are completed within a timely manner and that the customer is kept informed of progress.

Ensuring all requests for support and information are provided in a timely manner and appropriate format.

Other administrative duties as required by Project team
You will have a good general level of education including GCSE (or equivalent) Mathematics and English. A confident communicator, you will have excellent verbal and written communication and listening skills and deliver a high level of customer service.With previous administrative experience as a Project Administrator, Co-ordinator or a similar role in a busy people focussed environment, you will have excellent IT skills, concise and accurate record keeping skills and be able to interpret information and report back. Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.HC-One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible care to Residents in over 300 care homes across the United Kingdom.We are very proud of our outstanding team at HC-One. They are caring, warm-hearted and professional people who have a clear understanding of our Residents individual needs, choices and wishes.What HC-One offerComplimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:
Award-winning learning and development

25 days annual leave

An opportunity to learn from experienced colleagues as part of an outstanding and committed team.

GP online – a new online service providing around the clock GP consultation via an interactive app – available to you and your children under 16

Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners

Wellbeing – a completely free of charge access to an independent and confidential Employee Assistance Programme provided by AXA called “Be Supported”. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

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